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Cost RecoveryIndirect spend across ~50 categories, tested against the market Revenue ConversionWhere the pipeline leaks before it closes Technology & OperationsWhat you own, what you use, what you pay for anyway
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CAPABILITIES · TECHNOLOGY & OPERATIONS
Getting the price right is necessary. It is not sufficient.
Licences bought for people who have left. Cloud capacity sized for a peak that rarely arrives. Tools that duplicate tools because three teams each bought one. The drag is often not in the contract — it is in how the estate is run after the contract is signed.
Where the value usually sits
Four areas, and the highest-return decision is rarely a new purchase.
Licence utilization
Licences purchased against users actually active, and redundant tools across teams.
Cloud cost
Oversized instances, idle resources, and no governance over who can commit spend.
Invoice integrity
Telecom, mobile and subscription spend scattered across invoices, where billing errors go uncaught.
Integration
Disconnected systems and manual handoffs, where data is too fragmented to support a decision.
THE SHAPE OF THE PROBLEM
You pay for the whole estate. You use part of it.
Software asset management studies, market-wide, 2024–2025 consistently puts unused licences at 30% to 40% of those purchased in a given month. That is published research about the wider market, not a statement about your estate — but it is why we start with an inventory rather than a recommendation.
LICENCES IN ACTIVE USEUNUSED IN A GIVEN MONTH
60–70%
30–40%
Source. Software asset management studies, market-wide, 2024–2025, market-wide. It describes an industry range, not your organization. None of it describes you.
What industry research reports
Software asset management studies consistently report 30–40% of purchased licences unused in a given month. That is other people's research about the wider market, not a statement about your estate — but it is why we start with an inventory rather than a recommendation.
What we would not claim
We are not a systems integrator and we are not a managed service provider. Where the work needs either, we will say so and help you find the right party. This capability exists because clients asked for it, not because we set out to sell it.
WHAT THE WIDER RESEARCH REPORTS
The published figures on technology efficiency are consistent.
The published figures on technology spend efficiency are consistent enough to be worth stating, and general enough that they cannot describe any particular estate.
Purchased software licences unused in a given month are put at 30% to 40%.
Software asset management studies, market-wide, 2024–2025
Indirect spend in services and technology is put at 60% to 80% of total company spend.
Efficio, 2026
IT and telecom appear in every major published list of benchmarked indirect categories.
Computer Economics / Avasant, 2025

These figures describe ranges observed across an industry, drawn from samples that may or may not resemble your organization. We publish the source and the sample size for each one because a range is useful for orientation even when it cannot be a conclusion. None of them describe you.

CONTINUE
Cost recovery
Getting the price right, before you look at utilization.
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Revenue conversion
Where the pipeline leaks before it closes.
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Start a diagnostic
No fee, and no cost unless value is recovered.
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Start where the risk is lowest.
A 45-minute conversation about cost recovery costs nothing and commits you to nothing. If this capability is relevant, it will come up naturally once we understand how you operate.
Start a conversationSee how cost recovery works
© 2026 Wylie Performance PartnersOutcomes, not activity.